Holiday Notice: Orders placed between 2 July and 17 August 2026 will be dispatched from 18 August 2026.

Terms of service

Terms & Conditions

By accessing our website and/or placing an order with MythicDeck TCG Limited ("MythicDeck TCG", "we", "our", or "us"), you agree to be bound by these Terms & Conditions. These Terms apply to the entire website and any communications between you and MythicDeck TCG relating to our products and services.

If you do not agree to these Terms, please discontinue using our Service.

1. Definitions

  • Company: MythicDeck TCG Limited
  • Country: New Zealand (and Australia for consumer law references where applicable).
  • Device: Any internet-connected device, such as a phone, tablet, or computer.
  • Service: Our website, related pages/subdomains, and the sale of products through our online store.
  • Website: https://mythicdecktcg.co.nz/
  • You / Customer: Any individual or entity using our Service or purchasing products from us.
  • Cookie: Small data files stored by your browser.
  • Third-Party Services: Providers that help us operate our Service (e.g., Shopify, payment processors, carriers, analytics/marketing tools).

2. Use of Website

You agree not to misuse the Service, interfere with the website’s operation, attempt unauthorised access, or use the Service for unlawful purposes. We may suspend or restrict access where we reasonably believe misuse or fraud has occurred.

3. Product Information & Availability

We make reasonable efforts to display accurate product descriptions, images, pricing, and availability. However:

  • Product images are for illustrative purposes and packaging/printing may vary between regions or production runs.
  • Stock availability may change and products may sell out.
  • For collectible products, condition is assessed based on our published listing and consumer guarantees where applicable.

4. Prices, Errors & Order Acceptance

Pricing

All prices are shown in the currency displayed at checkout and are subject to change without notice.

Errors

If a product is listed at an incorrect price or with incorrect information due to an error, we may cancel the order and refund any amounts paid (or contact you with options where practical).

Order acceptance

An order is not accepted until we have processed payment and issued an order confirmation and/or dispatch confirmation. We reserve the right to decline or cancel an order at any time where we reasonably suspect fraud, unauthorised transactions, pricing errors, stock issues, or other operational issues. If we cancel your order after payment, we will refund you to the original payment method.

5. Payments

We accept Visa, Mastercard, American Express (Amex), UnionPay, Shop Pay, Apple Pay, Google Pay, PayPal, and Afterpay (subject to eligibility).

Payments are processed securely by our providers; we do not store full card details. Fraud checks may apply, and orders may be declined or cancelled if payment is not authorized.

Afterpay

If you select Afterpay, your payment agreement is with Afterpay and is subject to Afterpay’s Terms of Service, including any applicable late fees. We do not control third-party fees, approvals, or collections.

6. Shipping, Delivery & Risk

Shipping costs, methods, and estimated delivery timeframes are shown at checkout and/or in our Shipping Policy.

Unless otherwise stated by law, risk of loss passes to you upon delivery to the address provided at checkout.

Address accuracy

You are responsible for providing an accurate delivery address and contact details. If an order is returned to sender due to an incorrect address or failure to collect, any return shipping and handling fees charged to us may be deducted from the refund (where applicable).

International orders (including USA)

We ship from New Zealand. International shipments may be subject to customs inspections and local import requirements.

Duties, taxes, and customs fees: Unless explicitly stated as “DDP” (duties/taxes paid) at checkout, any import duties, taxes, brokerage fees, or customs charges are the responsibility of the recipient. If a parcel is refused or returned due to unpaid charges, return shipping/handling costs may be deducted from any refund (where applicable).

7. Returns & Refunds

We comply with our obligations under applicable consumer protection laws. For full details, please refer to our Return & Refund Policy.

For trading card game products and collectibles, change-of-mind returns generally require items to be returned unused and in original condition, including sealed products remaining sealed, unless the item is faulty or the return is due to our error.

8. Consumer Guarantees & Statutory Rights

Nothing in these Terms excludes, restricts, or modifies any consumer rights that cannot be excluded under law.

  • New Zealand: You may have rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
  • Australia: You may have rights under the Australian Consumer Law (ACL).
  • Other countries (including the USA): You may have rights under your local consumer laws. These Terms are intended to be applied subject to any non-excludable rights you have.

Where a product or service fails to meet applicable statutory guarantees, you may be entitled to a repair, replacement, or refund as required by law.

9. Chargebacks & Payment Disputes

If you have an issue with an order, please contact us first so we can help resolve it. Unauthorized chargebacks may result in account restrictions. This clause does not limit any rights you may have with your card issuer or payment provider.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold MythicDeck TCG harmless from claims, losses, and liabilities arising from your breach of these Terms or misuse of the Service. This does not apply to the extent the loss is caused by our negligence or where such indemnity is prohibited by law.

11. Limitation of Liability

To the extent permitted by law, MythicDeck TCG is not liable for any indirect, incidental, special, or consequential loss (including loss of profit, data, or opportunity) arising from your use of the Service or products purchased through the Service.

This clause does not limit your rights under the Consumer Guarantees Act 1993 (NZ), the Australian Consumer Law (ACL), or any other non-excludable statutory rights.

12. Cookies & Privacy

We use cookies and similar technologies to operate our website and improve your experience. Our collection and use of personal information is described in our Privacy Policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on our website and will apply from the updated Effective Date.

14. Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising out of or in connection with these Terms will be resolved in the courts of New Zealand.

If you are a customer in Australia, you may also have rights under the Australian Consumer Law (ACL), and nothing in these Terms is intended to limit or exclude those rights.

15. Contact Information

Business Name: MythicDeck TCG Limited
Email: support@mythicdecktcg.co.nz
Phone: (021) 230 6513
Customer Service Hours: Monday to Friday, 9:00 am - 5:00 pm (NZST)
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